leadership presence tip: Words . tone of voice . body language. Studies theorize which of the 3 communication elements is most important to focus on. I suggest skipping the analyzing and realize it’s most important to be congruent when we communicate. Our words, and tone of voice should be consistent with our body language in order to deliver an effective, believable message. Often we spend too much time preparing the WHAT to say and neglect the HOW to say it and show it through body cues. Verbal cues for thought… 

Clare Hefferren

Leave a Comment