As an executive or manager, there are three things to think about when it comes to the concept of accountability in your business:
- Expecting different results from the same, repeated behavior
- You get the behavior you reward in your organization. If you want to change behavior, you must change the reward system you have in place
- All culture flows top-down. You can’t change an organization from the bottom-up
Source: Author, Josette Goldberg of Goldberg Executive Coaching & affiliate of Callosum Creative Ltd.
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