As an executive or manager, there are three things to think about when it comes to the concept of accountability in your business:

  • Expecting different results from the same, repeated behavior
  • You get the behavior you reward in your organization. If you want to change behavior, you must change the reward system you have in place
  • All culture flows top-down. You can’t change an organization from the bottom-up

Source: Author, Josette Goldberg of Goldberg Executive Coaching & affiliate of Callosum Creative Ltd.

Clare Hefferren

Leave a Comment