speaking skill tip: We’re constantly rushing to meetings, making phone calls and checking emails. Unfortunately, we often find ourselves talking to machines To leave a positive impression use your normal tone of voice, talk slowly, annunciate, and leave your name and number twice. Briefly explain your reason for calling so recipient may prioritize message. If the call is urgent, say so, but don’t cry wolf. Your goal is to leave a concise message that reflects your personal style.

Clare Hefferren

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