client relations tip: Sales, account and project teams dictate the success of a service-based company. When presenting to clients, does your team spirit shine? Does the client gain trust and admiration when watching your team dynamics? It’s an account deal breaker. Consider: Do your team members respect each other? Do you encourage individual continual growth? Do you listen more than “talk talk talk”? Is communication open and support given upon requests? A team far exceeds the capability of the individual alone. How do you rank?

Clare Hefferren

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