Facial expressions change continually during conversations. Among non-verbal cues, the face conveys seven universal emotions — sadness, anger, disgust, fear, interest, surprise and happiness. While perplexing, many cultures teach the elimination of emotion and “life experience” – i.e. stiff upper lip, poker face and botox. Does the elimination of facial expression serve you? Inter-personal skills play an important role in conveying your message as well as reading your audience. Presuming integrity, you’re face will enhance your communications without uttering a word.

Clare Hefferren

Leave a Comment